This Dealership Offers the White-Glove Service We All Want in the Car-Buying Process
When it comes to purchasing a luxury vehicle, the experience should be as refined and exceptional as the car itself. At Fletcher Jones Motorcars, Mercedes-Benz of Newport Beach, this philosophy is at the heart of everything they do. Renowned for their commitment to excellence, Fletcher Jones doesn’t just sell cars; they craft an entire journey that transforms car buying into an experience of unparalleled luxury and personalization. From the first step into their elegant Newport Beach showroom to the comprehensive after-sale services, Fletcher Jones Mercedes sets a new standard in automotive retail.
Ready for a new set of wheels? Here are five key ways Fletcher Jones Mercedes in Newport Beach goes above and beyond to ensure a seamless, enjoyable, and bespoke car-buying experience for each of their discerning customers.
Personalized Consultation and Tailored Experience
Fletcher Jones not only offers a selection of luxury Mercedes vehicles, but they offer a personalized buying experience from start to finish. From the moment a customer steps into their Newport Beach showroom, they’re treated to a bespoke service. Sales consultants take time to understand each customer’s needs, preferences, and lifestyle to recommend the perfect Mercedes model. Whether it’s a sleek sedan, like the Mercedes S-Class, for weekend drives or a spacious SUV, like the Mercedes-Benz EQB, for family outings, the Fletcher Jones team ensures each recommendation is tailored to the individual.
Virtual Test Drives
Understanding the busy schedules of their clients, Fletcher Jones Mercedes offers both in-person and virtual test drives. This service allows potential buyers to experience their desired Mercedes model in their own environment and on their own time. It’s a convenient, pressure-free way to test drive, reflecting Fletcher Jones‘ commitment to customer convenience and satisfaction.
State-of-the-Art Customization Options
For those looking to add a personal touch to their new Mercedes, Fletcher Jones offers an array of customization options. From custom leather interiors to unique paint colors and high-tech add-ons, they can make any Mercedes uniquely yours. Their expert team guides customers through each step, ensuring the final product is as individual as the owner.
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Comprehensive Financial Services and Guidance
Fletcher Jones Mercedes simplifies the financing process with transparent and comprehensive financial services. Their team of finance experts offers guidance on loan and lease options, ensuring customers make informed decisions that align with their financial goals. They also assist with trade-ins, providing competitive offers that streamline the upgrade to a new Mercedes.
After-Sale Support and Maintenance Services
The relationship with Fletcher Jones doesn’t end at the sale. They offer top-notch after-sale support, including maintenance services to keep your Mercedes in pristine condition. Their service center is staffed with certified technicians trained specifically for Mercedes-Benz vehicles, using only genuine parts. Plus, customers enjoy exclusive perks like complimentary car washes, loaner vehicles during service appointments, complimentary airport parking and shuttle services and a comfortable lounge with amenities like high-speed WiFi, an onsite cafe, electric vehicle charging stations and more.
Fletcher Jones Motorcars
3300 Jamboree Rd
Newport Beach, CA 92660
949.718.3000
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